UK

 

If your payment clears before 2pm on a working day it will be processed and despatched on the same day. If your order is placed, or your payment clears after this time, it will be sent the following working day. Working days are Monday-Friday (excluding public holidays).

 

Delivery costs £2.99 per order, or is free on orders over £50.

 

This is a tracked service, and you'll be able to track your order through your order details in your account, or via the link in your order despatch email.

 

£5.99 EXPRESS:

This service is Royal Mail Tracked 24. It has a next day delivery success rate of 97%, but is not a guaranteed service. This means that although most of the parcels are delivered the next working day, we can’t say for sure it will be.

 

£8.99 EXPRESS DELIVERED BEFORE 1PM:

This service is Royal Mail Next Day 1pm Guaranteed. Next working day delivery before 1pm is guaranteed. Please see the following link for exceptions: http://www.royalmail.com/personal/uk-delivery/special-delivery#faq-19350056-19350051

 

We reserve the right to send an item by an alternate delivery service to the one selected in the case the order exceeds weight limits set by the carrier.

 

USA

 

£6.99 STANDARD:

This is an untracked service. Delivery generally takes 6-10 business days. This can vary depending on time taken to clear customs, peak periods and general delivery delays.

Please note that you, the customer, are responsible for any customs or duty fees.

 

£9.99 EXPRESS:

This is a tracked service. Delivery generally takes 3-5 business days. This can vary depending on time taken to clear customs, peak periods and general delivery delays.

Please note that you, the customer, are responsible for any customs or duty fees.

 

REST OF WORLD

 

£9.99 STANDARD:

This is an untracked service. Delivery generally takes 6-10 business days. This can vary depending on time taken to clear customs, peak periods and general delivery delays.

Please note that you, the customer, are responsible for any customs or duty fees.

 

£14.99 EXPRESS:

This is a tracked service that requires a signature. Delivery generally takes 3-5 business days. This can vary depending on time taken to clear customs, peak periods and general delivery delays.

Please note that you, the customer, are responsible for any customs or duty fees.

 

GERMANY, IRELAND, FRANCE

 

£5.99 STANDARD:

This is an untracked service. Delivery generally takes 4-8 business days. This can vary depending on time taken to clear customs, peak periods and general delivery delays.

Please note that you, the customer, are responsible for any customs or duty fees.

 

£7.99 EXPRESS:

This is a tracked service that requires a signature. Delivery generally takes 3-5 business days. This can vary depending on time taken to clear customs, peak periods and general delivery delays.

Please note that you, the customer, are responsible for any customs or duty fees.

 

EUROPE

 

£7.99 STANDARD:

This is an untracked service. Delivery generally takes 4-8 business days. This can vary depending on time taken to clear customs, peak periods and general delivery delays.

Please note that you, the customer, are responsible for any customs or duty fees.

 

£9.99 EXPRESS:

This is a tracked service that requires a signature. Delivery generally takes 3-5 business days. This can vary depending on time taken to clear customs, peak periods and general delivery delays.

Please note that you, the customer, are responsible for any customs or duty fees.